When you are referred to the hospital for an outpatient appointment you will be sent details of your UBRN number (unique booking reference number), this is important to keep as a reference. Also details of important telephone numbers relevant to your referral will be sent to you if you need to change or chase your outpatient appointment.
Some referrals are sent for advice and guidance only and in this instance you will not receive any correspondence relating to this. You will however receive information with details of important numbers if the hospital wish to see you in the outpatient clinic.
If you do not hear regarding your outpatient appointment within the date outlined in the letter that we send then please telephone outpatients appointments directly on 01284 713713 for West Suffolk Hospital. Most of our referrals are sent to West Suffolk Hospital. If you are referred to Addenbrooke’s Hospital then the correct number to call will be on your confirmation of outpatient letter that is sent to you.
If you need to cancel your outpatient appointment please call the hospital directly.
Most referrals to other specialists will require you seeing or speaking with a GP before it is made, however, there are a number of services locally, listed below that you are able to make self-referrals to.
