Dawn (Nurse Practitioner) Able to assess, diagnose and treat a range of conditions/illnesses with a special interest in women’s health (not obstetric). Assessment for oral contraception (for implants and IUS/IUD’s contact iCASH directly). Information and advice on all aspects of the menopause.
Sibelle (Nurse practitioner): Sibelle specialises in Coronary Heart Disease and Hypertension.
Claire (Nurse Prescriber)
We are fortunate enough to have a fantastic, highly skilled and professional nursing team at Haverhill Family Practice, many of whom have been with us for many years. We work as a team and support one another, with joint educational meetings and joint working for things like minor surgery.
The team is made up of Nina (Lead Nurse, specialising in respiratory), Sibelle (specialising in Coronary Heart Disease and Hypertension) and Shelley (Diabetic specialist nurse).
Health Practitioners/ECPs (Emergency Care Practitioners) are health practitioners trained in acute and minor illnesses but not mental health issues. They are able to request investigations i.e. blood tests/x-rays, refer patients to hospital as appropriate.
Healthcare assistants offer health checks, new patient checks, and blood tests and assist the doctors with minor surgery. Appointments are available every weekday, although the last collection of samples from the surgery to the West Suffolk labs for analysis is around 3.30pm, therefore, blood tests are generally done before this time.
The team consists of Teresa, Caroline and Rachel.
Administration and Secretaries
Administration: Marisa, Sandra, Carol R, Joanne and Helena.
Secretaries: Carolyn and Tracey.
Zoe, Jenny, Julie C, Rachel L, Katy, Karen, Simone, Kirsten, Debbie, Sian, Melanie, Debby and Sophie.
Our District Nurses are based in the surgery building. District nurses offer a range of care in the community including post-operative care, leg ulcer care, catheter care and palliative care in terminal illness.
Generally speaking, the district nursing service is provided for those who are truly housebound.They have a heavy caseload so if you are able to come down to the surgery, we would appreciate it if you book an appointment with the practice nurse.
We are lucky to have a marvellous team working with us. The district nurses can be contacted directly on, 01440 710036.
Our Health Visitors run baby clinics in the Old Health Centre across the road from the Surgery. Health visitors mainly work with families with children under five years old, offering support and advice on feeding, sleeping, growth and development, and offering help for new mums and families in need of support.
Our management team manage the day to day running of the practice, dealing with financial matters, quality of care issues, the PCT, patient registration matters and staff management, which doesn't describe the half of it! They support us in offering the best care we can.
The team consists of Melanie (HR Manager), Julie (Business Manager), Rachel (IT / Audit Manager).
Clinical Pharmacy Team
If you have recently been to hospital as an inpatient, clinic appointment or telephone triage telephone call and your consultant has advised a medication change for you, they should issue you enough medication for 7 days. If they also issue you an Outpatient Prescription Request, you have to collect this from the onsite hospital pharmacy. Any correspondence the practice receives regarding your recent stay, or appointment, can take anything up to 10 days to be received at the practice, and if you are expecting us to amend your medication and we do not have this confirmed in writing, we cannot issue this to you. We may ask you to bring a copy of your hospital letter to us to action it.
The team consists of: Marisa, Rasajna, Laura, Carol M.