The Patient Participation Group, (PPG) which has been involved with working with the surgery for a number of years, is to be renamed the Patient Representative Group, (PRG). The purpose of the group is to give patients (in a constructive way) the opportunity, through the PRG, to have a voice service provided by the practice.

The PRG is made up of volunteer patients of the practice and currently consists of 23 members who meet with representatives on a bi-monthly basis. The number has to be restricted, partly due to space, and because it is not practical to work in a large group. However, if you wish to be considered for the group, please leave your contact details with the practice manager.

As a group, we want to ask patients for their help by working with the Doctors, Nurses, Management and other support staff of the practice to identify areas that we can improve the services and cost-effectiveness of the practice, whilst enhancing patient care.

We propose, through a series of patient surveys, to gain your views and ideas on how this can be done. We will ask what you think of the range and quality of the services provided, which we can then use with the practice to progress in a way that meets the communities needs.

Your opinions matters because the results will be seen by WSCCG (West Suffolk Clinical Commissioning Group) and they will take them into account when considering funding in the future. Like any organisation, the practice wants funding to be used where it will provide the most benefit for you and your families healthcare.

We look forward to working with you in the future and will post information about surveys and developments as they occur. If you have any questions about the group you would like to be answered, please leave them at reception and they will be passed on to us at our next meeting.

The group would like to contact patients on occasion by email and/or text so that they can obtain the views of the widest group of patients possible. We would like to obtain your email address and mobile phone number to do this. Please complete the Patient Contact Form to provide your consent for this.