GETTING IN TOUCH WITH US JUST GOT EASIER
As well as calling or visiting the surgery, did you know that you can also get in touch with us by using an online form on our website? Use our online form to access the right care for you.
It's convenient, secure and could save you time.
To request an urgent appointment for today or tomorrow (Monday-Friday)
- Use our online form (these can be submitted during our opening hours 8am-6.30pm Monday-Friday) to request an appointment.
- Phone us Monday to Friday 8am-6.30pm on 01440 702010.
- Visit the surgery and speak with a receptionist.
When you get in touch, we'll ask what you need help with. We will use this information to choose the most suitable doctor, nurse, or health professional to help you.
INCLUSIVE ACCESS ROUTES TO GENERAL PRACTICE
We understand that each of our 3 request routes - an online request form, a phone call or visiting the surgery in person - has clear advantages and disadvantages for different patients.
For many patients, phoning is preferred, but we know this can be difficult for the hearing impaired, and for those whose first language is not English. Or, many other who work long hours or have caring responsibilities often struggle to call during surgery hours.
By contrast, using our online form is convenient and secure. Of course, using an online form to request care is not for everyone, we understand some people do not have access to the internet or lack the confidence in using this route to complete the form. However, we are always happy to help you with this, providing guidance, understanding and reassurance in completing the forms if you wish to do so.
Alternatively, you are always able to request care from the practice by visditng the surgery and asking for help.